Frequently Asked Questions
Everything you need to know about your next ride.
How long does shipping take for complete scooters?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for those who want to hit the skatepark sooner.
What is your return policy on parts and accessories?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed parts are not eligible for return unless a manufacturing defect is present.
Do you offer professional assembly services?
Yes, all scooters purchased in-store come with free assembly. For online orders, scooters are shipped 95% assembled; you will only need to tighten the bars and clamp.
Are your products covered by a warranty?
All our scooters and components come with a standard manufacturer's warranty. This typically covers structural defects but does not include wear and tear from stunts or grinding.
How do I know which scooter size is right for me?
A good rule of thumb is that the handlebars should sit between the rider's hip and belly button. Check our comprehensive size guide on each product page for specific measurements.
Do you offer international shipping?
Yes, Scooter Hut ships worldwide. International delivery times and costs vary depending on the destination country and the weight of the order.