Returns & Exchanges
At Scooter Hut, we want to ensure you are completely satisfied with your pro scooter gear, which is why we offer a 90-day return policy for unused items in their original packaging. Whether you have changed your mind or ordered the wrong size, our team is here to help you get back to riding as quickly as possible.
Check Eligibility
Ensure your items are in brand new, unassembled condition with all original tags and packaging intact to qualify for a full refund or exchange.
Submit a Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return and receive a Return Authorization.
Pack and Ship
Securely pack your gear in its original box and attach the provided shipping label, then drop it off at any authorized postage location.
Processing and Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 3-5 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing